Privacy Policy | Essentra Group

At Essentra (“we,” “us,” or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website [essentra.com] (“Website”) or use our services.

1. What Information We Collect

Personal Information:
We collect personal details that you provide directly to us, such as when you fill out a form, contact us, or request a service. This may include your name, email address, phone number, mailing address, or any other contact information you choose to share.

Non-Personal Information:
We also collect basic technical details about your visit, like your IP address, browser type, operating system, the pages you view, and the date and time of your visit. This helps us understand how our Website is being used and improve how it works.

2. How We Use Your Information

We may use your information for the following reasons:

To deliver and manage the services you request
To respond to your questions or inquiries
To improve our Website and services
To send occasional marketing emails (you can opt out any time)
To meet legal requirements or protect our rights

3. When We Share Your Information

We don’t sell, rent, or trade your personal information. However, we may share it in these situations:

With Trusted Service Providers: We work with third parties who help us run our business (like hosting, analytics, customer service, and payment processing). These providers are only allowed to use your information for what we’ve asked them to do and are required to keep it secure.
When Legally Required: We may share your information if required by law, regulation, or legal process, or if we need to protect our rights, safety, or property—or that of others.
If Our Business Changes: If Essentra is ever part of a merger, acquisition, or sale, your information may be transferred to the new owner as part of that process.

4. Cookies and Tracking

We use cookies and similar tools to make your experience on our Website better. Cookies are small files placed on your device to remember your preferences or help us understand how you use our Website.

You can manage or disable cookies in your browser settings. Please note that doing so might limit some features of the Website.

5. How We Protect Your Information

We use strong technical and organizational safeguards to help protect your information from unauthorized access, use, or disclosure. Still, no method of transmission or storage is completely secure, and we cannot guarantee full protection.

6. Your Rights and Choices

You have rights when it comes to your personal information, including:

Access: Ask us what information we hold about you
Correction: Let us know if anything is inaccurate or needs to be updated
Deletion: Request deletion of your information (with some legal exceptions)
Opt-Out: Stop receiving promotional emails by clicking "unsubscribe" or contacting us directly

To make any of these requests, email us at privacy@essentra.com.

7. Links to Other Sites

Our Website may include links to websites we don’t control. We are not responsible for how those sites handle your data. We recommend reading their privacy policies before sharing any information.

8. Updates to This Policy

We may make changes to this Privacy Policy from time to time. If we make any big changes, we’ll post the updated version on this page with a new effective date. Using our Website after an update means you agree to the revised policy.

9. Contact Us

If you have questions or concerns about your privacy or this policy, please reach out to us:

Email: privacy@essentra.com